Feb. 9. When we interact with others often we are talking about ideas, problems to solve, decisions to be made, performance evaluations, or the assessment of outcomes. At these times it’s not only what we say but also how we say it that determines if the other person feels we have set a boundary or […]
March 22. Soft skills may be the most important ones in the midst of a rapidly changing workforce. Even Warren Buffett has said the best skills a person can have to be successful are good communication skills. We can all put on our Zoom shirts and have our virtual background, but the reality is that […]